In the week that Ferrari turned to 40-year-old back-knacked ex-driver Michael Schumacher to drive its Formula One car for the rest of the season, here at MT we were reminded of just how much we all have to learn from the voices of experience within our own workplace. So what's the key to success?
Trust their experience. When you're having trouble, lean on those who have been there and done it already. In The Untouchables, Kevin Costner's Eliot Ness is struggling to keep up with Al Capone. It takes a few choice words of wisdom from Sean Connery's grizzled beat cop Jim Malone to make him realise what needs to be done, with this famous exposition of 'The Chicago Way'.
Earn their respect. If you can match your elders on their own terms, you'll be able to build a deeper relationship. In Wayne's World 2, Wayne must beat Cassandra's father at kung fu to gain his approval.
Ask lots of questions. Experienced staff are a great source of knowledge. Through gentle prompting, you can uncover a treasure trove of facts and anecdotes. In this clip from 'A Life In Pieces', Ludovic Kennedy quizzes Peter Cook's Sir Arthur Streeb-Greebling on his provenance and the gift of a partridge in a pear tree. Just don't expect all the answers to make sense - apparently the bird is a tribute to Marlon Brando, who 'had a habit of dressing up as a partridge to avoid being bothered in restaurants'.
In today's bulletin:
Government's bank reforms are a waste of space, say MPs
BA plunges to £148m loss - can Walsh stop the rot?
We need a longer-term lending solution, says FPB
Are directors too cowardly about executive pay?
Learning from the voice of experience, with YouTube