Lessons in problem-solving, from YouTube

This week we learn from The Shawshank Redemption, Reeves & Mortimer, and Phoenix Nights.

Last Updated: 31 Aug 2010

Sometimes in business it’s all too easy to find oneself in a tight spot, with no readily obvious way out. There’s usually a solution, but to find it you need to have patience, trust yourself, play to your strengths and keep your cards close to your chest. Just imagine you’re breaking out of prison, like Andy Dufresne in the Shawshank Redemption.


The ability to ‘think outside of the box’ is of course a boon to your career. But ideas sometimes need reigning in. Ask yourself first: is this really going to work? Here Reeves and Mortimer’s town councillors are struggling to attract ‘top international stars like Tony Jacklin’, to their sea-side resort. Their solution: a rather implausible helicopter landing pad.


When looking to provide a service on a tight budget, you have to be prepared to make compromises. The ability to think on your feet is paramount, and improvising an answer is often preferable to starting again from scratch. But don’t let the pressure to deliver cloud your judgment, as in the case of Phoenix Nights’ highly unsuitable bouncy castle. (Caveat - this clip's a little risque for a family business bulletin, but it is very funny so we couldn't resist)


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