Making 'non-essential' staff redundant is toxic to long-term success

Great leaders treat employees as stakeholders, not a line on a P&L, argues small business campaigner Michelle Ovens.

by Michelle Ovens

The latest government-backed small business scheme, which looks to regenerate empty shop spaces and turn them into community centres, is a positive step forward for the ever-changing face of the UK high street.

Focusing on ‘experience’ can be a real differentiator and experiential businesses are noticeably on the rise – the likes of coffee shops, hair and beauty salons, market halls, and even escape rooms are sparking an unprecedented level of regeneration on many high streets.

The initiative also acknowledges a consistent attribute of small businesses – their ability to engage with communities and bring them together.

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