How to manage moaners

There they are, spreading doubt and sorrow throughout the office - and they need to be tackled before they drag us all down.

by Emma de Vita

This article was originally published in 2006... and it's just as relevant today.

Think back over your day - have you had to listen to somebody moan?

Did your other half grumble about having too much work to do? Did your boss complain about a difficult client? Or perhaps you were the one to whinge. Everyone has the right to bellyache on the occasional off-day, but the constant and unchecked whining of a habitual moaner is a contagion that can bring down even the strongest team.

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