1. The Servant Leader by James A Autry, Three Rivers Press, 2004
Every CEO should own this book. In my career, I have frequently reflected back on my copy of The Servant Leader; it's a must-read for anyone in business. It instils the idea that being the leader of an organisation is not a position of privilege - but instead a position of responsibility. As the CEO, it is not your sole job to lead, and it's definitely not to take. It is your job to serve, making sure you consider the wellbeing of your team in order to motivate them to achieve the best results.
2. The Tipping Point by Malcolm Gladwell, Little, Brown and Company, 2000
This book is a fascinating read, delving into the point when the growth of something – be it a product or a trend – moves from linear to exponential. A fantastic analytical view on the secrets of ‘viral growth’ – the author narrows the phenomenon down to three rules he calls the ‘three rules of epidemics’. It’s full of interesting examples companies that have been able to harness these rules and foster their success. Hush Puppies and Apple are examples of two of them.
3. Good to Great by Jim Collins, HarperBusiness, 2001
The key takeaway from this book is that ultimately products can be replicated, but people can’t. This is especially true in the world of financial services – as every service can be duplicated, it’s the people providing the service that are integral to its success. Good to Great continually reiterates that in order to run a prosperous organisation you need to invest in your people. This is something I have sworn by when building the Moneycorp team, and I believe this has enabled us to become the challenger FX business we are today. We’ve cemented our position as the UK’s largest provider of corporate international payments services outside of the banking sector – and we know this is purely down to our people.