Measuring the Big Apple: making a whole city run smoother

Understanding how a city works is key to running it efficiently and safely. New York City's partnership with Accenture meant more data, and a better understanding of it, than ever before.

by Dave Stevenson
Last Updated: 18 Mar 2014

New York is big. More than eight million inhabitants, and a vast amount of data covering everything from building inspections to traffic, to emergency phone calls, to prescription drug abuse. That volume of data led the City of New York to call in Accenture, which designed and built DataBridge, an analytics program. DataBridge helped the City uncover and record data, report data, and use data to help predict trends.

The result: a far more comprehensive picture of the city’s day-to-day operations, more efficient governing, and a safer New York for the people who lived there. For instance, the hit-rate of inspectors discovering shops selling bootlegged cigarettes leapt from 30% to 80%, while the success rate for inspectors discovering buildings that were unsafe to inhabit climbed from 13% to 75%.

Accenture’s program was used in the aftermath of Hurricane Sandy, and the projects produced by it are helping to reduce risks for emergency responders and citizens in the face of natural and manmade disasters.

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The deadline’s looming: entries for the Analytics in Action 2014 awards need to be completed by the 20th of March. Click here to find out more and complete your entry.

If you have any queries please contact Helen Spinney

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