The not-so secret ingredient of world class businesses

ONE MINUTE BRIEFING: The CMI's Ann Francke says that the best companies are about far more than just their products.

by Stephen Jones

If anyone knows what makes a well-run company, it is Ann Francke. The former Boots, Yell and Mars’ exec heads up the Chartered Management Institute, the 119,000 member chartered body for professional management.

For her, great companies have a clear purpose, strong products and a culture that focuses on developing staff.


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