When did you become a manager?
I was deputy editor of the BBC's World at One in the Birt years – managing teams, getting them to be cohesive and produce the programmes. There was no training at the BBC then; you were just told 'take these people and get a programme out of them' – no coaching, assessment or goal-setting. It was management from the front, a case of 'I'm doing this, follow me'.
What does management mean to you?