Reputation Matters

As the saying goes: it takes a lifetime to build a reputation, but a moment to lose it. 

Mike Ashley: Does it matter if the public hates you right now?

Mike Ashley: Does it matter if the public hates you right now?

The Sports Direct founder’s response to the COVID-19 pandemic has drawn criticism, but in the...

Pandemic ends public love affair with Richard Branson et al

Pandemic ends public love affair with Richard Branson et al

Opinion: The larger-than-life corporate mavericks who rose to prominence in the 80s and 90s suddenly...

Climate change: The unintended benefit of coronavirus

Climate change: The unintended benefit of coronavirus

The global lockdown has an environmental upside, and we would be fools to squander it....

COVID-19 is a chance for CEOs to show some humanity

COVID-19 is a chance for CEOs to show some humanity

Editorial: There's more to life than profit.

Laura Ashley finds a convenient excuse in coronavirus

Laura Ashley finds a convenient excuse in coronavirus

The fashion and interiors chain will not be the last zombie company to fall victim...

Coronavirus: 5 rules for managing customer disruption

Coronavirus: 5 rules for managing customer disruption

Supply chain disruptions can create an opportunity to increase loyalty.

One third of companies have no plan to deal with coronavirus

One third of companies have no plan to deal with coronavirus

Nearly as many would immediately close a site if a worker was infected, according to...

Ranked: Britain's most innovative companies

Ranked: Britain's most innovative companies

These are the businesses most admired by their peers for their capacity to reimagine and...

Business lessons from Extinction Rebellion

Business lessons from Extinction Rebellion

Greenwashing and purpose-posing won't cut it, as society gets serious about climate change.

Coronavirus: What employers need to know about pay

Coronavirus: What employers need to know about pay

Everything bosses need to know about employee pay, working from home and zero-hour contracts.

How Stephanie ‘Steve’ Shirley changed business

How Stephanie ‘Steve’ Shirley changed business

The computer programmer challenged sexual discrimination, employment law and social convention when she founded her...

Why you let toxic cultures flourish

Why you let toxic cultures flourish

An organisation is only as good as the behaviours that it’s prepared to tolerate.