Reputation Matters
As the saying goes: it takes a lifetime to build a reputation, but a moment to lose it.
Masterclass: Communicating in a crisis
In this video, Moneypenny CEO Joanna Swash and Hill+Knowlton Strategies UK CEO Simon Whitehead discuss...
Scandal management lessons from Dominic Cummings
The PR industry offers its take on the PM’s svengali.
How well have CEOs performed during the coronavirus pandemic?
And the 10 most common questions staff want their employers to answer.
How COVID can disengage and disempower your people
Businesses want to keep their staff safe, but beware the unintended consequences of well-meant actions....
Why you should promote people randomly
A new study indicates hiring top performers on a competitive basis often backfires.
Elon Musk and how not to handle public health concerns
The Tesla CEO has reopened his factory in California, against county COVID rules.
Boris Johnson: A case study in presenteeism
The prime minister sent out an unfortunate message when he tried to run the country...
The 5 signs of narcissistic leaders (and what you can do about them) ...
Study: Extreme self-belief - and self-entitlement - can manifest as visionary leadership.
Trust in business will never be the same again
A new emphasis on trustworthiness and the common good will prevail after the COVID-19 crisis...
What you can do to reduce employee fear and anxiety around COVID-19
Leaders need to help their workforce to emotionally self-regulate, says Dr Alan Watkins.
No, we are not at war with COVID-19
Opinion: Invoking the blitz spirit works better for politicians than for businesses, says the CEO...
Customer service in a pandemic: The great, the good and the downright terrible ...
As these examples show, the best businesses put humanity first.
