Obsolete computer terminals returned to a manufacturer; books back to an online bookstore for exchange; unused stock back to a wholesaler; a badly fitting pair of jeans back to the mail-order company; a defective telephone returned for repair; or merely an empty soft drink can returned for recycling. Many companies find themselves spending a lot of time and a sizable amount of money managing the reverse-flow of goods. This flow is known as reverse logistics.
Jointly edited by an illustrious group of professors:
· Rommert Dekker, PhD, Rotterdam School of Economics, Erasmus University;
· Moritz Fleischmann, PhD, Rotterdam School of Management, Erasmus University;
· Karl Inderfurth, PhD, Faculty of Economics and Management, Otto-von-Guerick University;
· Luk Van Wassenhove, PhD, Technology Management Department, INSEAD;
and a result of five years of international industry-wide research that produced over 100 scientific articles, Reverse Logistics knows what it is talking about. Addressing decision making in reverse logistics, the book covers a large range of aspects, and focuses on the integration of used and/or obsolete products being brought back into the supply chain as valuable resources, as companies are increasingly lead to recover their products after, or sometimes even before use. These product flows pose new and unique challenges for supply chain management.
Split into four Parts, the first provides a framework and maps the scope and definition of this relatively new empirical area with the reader taken through a brief history of theoretical development and literary sources. The why, how, what and who of goods returned is well covered - listing possible reasons for the reverse flow; the processes carried out in these systems; the product characteristics and the various reverse chain actors. Part I continues with quantitative models and finishes by providing the outline for the following three Parts.
Part II covers Collection and Distribution Management Issues, including forecasting, the network design, collection and vehicle routing, and handling and warehousing issues. Part III deals with Inventory Control and Production Planning, covering lot sizing decisions, stochastic inventory control, dynamic product recovery management and valuation of inventories. The fourth and final Part looks at Supply Chain Management Issues, including coordination in, and analysis of closed-loop supply chains, LCA for evaluating end-of-life options, models for eco-eco closed-loop supply chain optimisation and ICT enabling reverse logistics.
Co-written by a team of academics from across Europe, and very well referenced, Reverse Logistics provides readers with comprehensive information, models and formulas - basically all you ever wanted to know, or wanted your students to know, on Reverse Logistics. This book is definitely the place to find it find it.