Credit: Rolls-Royce

Rolls-Royce revs up record year as customers demand exclusivity

The luxury car maker has cashed in on overseas appetite for bespoke designs.

by Jack Torrance
Last Updated: 16 Nov 2015

British exports haven’t been performing phenomenally well of late, but Rolls-Royce Motor Cars is showing where the country’s manufacturers can really stand out. Though it’s now owned by BMW, it continues to produce cars at its factory in Goodwood, West Sussex, which employs 1,500 people.

Today it announced a fifth record year of sales. In 2014, it sold 4,063 cars, 12% more than last year. Sales have quadrupled since 2009, although chief exec Torsten Müller-Ötvös admitted today that there is an effective production cap of around 6,000 cars per year. 'We are not pushing volume,' he told the FT. 'That is a clear priority. We are always building one car less than we can sell.'

That’s perhaps also because exclusivity is perhaps the most important element of the Rolls-Royce brand. The company says an increasing number of customers are demanding bespoke designs, from custom paint jobs and unusual upholstery to TV screens and drinks cabinets. ‘You don’t buy a Rolls-Royce, you commission one, like a piece of fine art or a super yacht,’ boasts its website.

Credit: Rolls-Royce

Sales growth was partly driven by North America, its largest market, where the new Wraith model, designed more for ‘self-drivers’ than customers with chauffeurs (which is presumably a somewhat smaller market), has proved particularly popular. Sales rose 40% in Europe and 20% in the Middle East last year, while the brand is also enjoying some success in emerging markets like Mexico, Azerbaijan and Vietnam.

Last year it also benefitted from the sale of 30 Phantoms to flamboyant Chinese entrepreneur Stephen Hung (pictured) who plans to use them at his as-yet-uncompleted Louis XIII hotel in gambling mecca Macau, in an estimated £20m deal.

Chinese entrepreneur Stephen Hung with Rolls-Royce chief executive Torsten Müller-Ötvös. Credit: Rolls-Royce

The company has also been flirting with the idea of launching a 4X4 model, something which sounds like it would be a popular choice for successful rappers but could also appeal to the more well-heeled end of the Chelsea tractor set. Müller-Ötvös said a decision on the plans would be made by the end of 2015, adding, ‘We will only do it if it is really right; if it is a true Rolls-Royce.’

Rolls Royce may be doing well overseas, but at least one of its units won’t be getting to its destination on time. The car transporter that is, as of this moment, lying at a 45-degree angle on a sandbank in the Solent contains a Wraith estimated to be worth £260,000. Ouch.

Find this article useful?

Get more great articles like this in your inbox every lunchtime

Martin Sorrell: “There’s something about the unfairness of it that drives me”

EXCLUSIVE: The agency juggernaut on bouncing back, what he would do with WPP and why...

The 10 values that will matter most after COVID-19

According to a survey of Management Today readers.

Why efficiency is holding you back

There is a trade-off between performance and reliability, but it doesn’t have to be zero-sum....

A simple way of achieving work-life balance

A new study has looked into the impact of setting boundaries - and how organisational...

35 Women Under 35 2020: Britain's brightest young business leaders

As the UK heads towards the worst recession for decades, these talented young businesswomen will...

Gratitude as a management tool

A simple thank you can go a long way.