Salespeople are the unhappiest workers in Britain's small businesses

LAUNCHPAD: Hammering the telephone must take its toll - 58% of small business salespeople are fed up with their job.

by Rachel Savage
Last Updated: 29 May 2014

No one likes a pushy salesperson, but it looks like most people hammering the telephones in small businesses don’t actually like what they do either.

A poll of more than 1,000 staff in companies with less than 50 employees found 58% of those working in sales were unhappy at work, followed by 51% of people in companies in the public sector and half of agricultural workers and PRs. On the sunnier side, only a quarter of staff in small engineering firms and charities said they were miserable.

The study, by office supplies company Viking, also found a distinct divide up north. Only 28% of people in small Yorkshire & Humber companies said they were unhappy, compared to half in the north east.

Interestingly, especially for those who think money cures all ills, the survey found 53% of staff thought their benefits weren’t up to scratch, a shade above the 51% who weren’t best pleased with the salary.

Two thirds weren’t happy with their company’s social events (although, with less than 50 employees, a small business can’t necessarily afford to fork out themselves). However, the main causes of feeling blue about work were a lack of job security and not being told about a company’s goals, both cited by 47% of respondents.

Unsurprisingly, most people said they were least productive on Mondays between 4-6pm. It gets better sharpish though – 10 until midday on a Tuesday was when people thought they were most productive.

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