A SECTION FOR ENTREPRENEURS: Coming up fast - Stressbuster - How to say sorry

A SECTION FOR ENTREPRENEURS: Coming up fast - Stressbuster - How to say sorry - Guilt is stressful enough, without the angst of being treated as a shameful wimp! Be assertive when you have an apology to make.

by GAEL LINDENFIELD, author and lecturer, www.gael-lindenfield.com

Guilt is stressful enough, without the angst of being treated as a shameful wimp! Be assertive when you have an apology to make.

USE A STRONG, CALM AND EVENLY PACED VOICE - keep the whimpering, pleading tones out of the office and say sorry just once.

EXPLAIN ONLY WHAT'S NECESSARY. Don't be shamed into divulging reasons that have a right to remain private.

Sign in to continue

Sign in

Trouble signing in?

Reset password: Click here

Email: mtsupport@haymarket.com

Call: 020 8267 8121

Register

FREE

  • Up to 4 free articles a month
  • Free email bulletins

Register Now

Become a subscriber

From £66 a quarter

  • Full access to managementtoday.co.uk
  • Exclusive event discounts
  • Management Today's print magazine
  • Plus lots more, including our State of the Industry Report.

Choose a Package