Performance measurement and management control are critical components of improving organizational performance. But, historically researchers have had little success in determining the specific actions that led to superior performance. After several decades of research in this area, the authors have come to few clear conclusions.
Recently, however researchers have provided some clarity. Managers and researchers have more carefully collected and analyzed data to better understand the most effective management control and performance measurement mechanisms to drive and measure superior organizational performance.
This book contains a compendium of some of the excellent papers presented at a workshop on Performance Measurement and Management Control: Superior Organizational Performance in September, 2003. Sponsored by the European Institute for the Advanced Study in Management (EIASM) and held in Nice, France, this workshop attracted leading scholars on management control and performance measurement from around the world. The contents of this book represent a collection of leading research in management control and performance measurement, and provide a significant contribution to the growing literature in the area.