Ten Ways To ... Handle rumours

1. Face it, tongues will always wag

Last Updated: 31 Aug 2010

2. Be open about what's going on

3. Be firm when bearing bad news

4. Address individuals' concerns

5. Build a trusting atmosphere

6. Promote intranet discussion

7. Trust your own judgment

8. Nip trouble in the bud

9. Tell the truth

10. Avoid dodgy practices

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