Thomas Cook to close 200 stores

This week, the travel firm saw its wings clipped by a further 125 store closures. Shares have plummeted after the beleaguered firm approached its bank, cap in hand, for emergency cash.

by Rebecca Burn-Callander
Last Updated: 19 Aug 2013

The tour operator’s investors had hoped that a merger with the Co-op’s travel business would prove Thomas Cook’s salvation back in August. The deal was set to save £35m a year; a welcome dose of cash for a firm that had just posted three profit warnings and parted with CEO Manny Fontenla-Novoa.

Together, the two businesses formed the UK’s largest high street travel agency and the second-largest foreign exchange business. Thomas Cook had travel all sewn up. Or so it thought.

Fast-forward three months and the firm is still floundering. Thomas Cook is desperately hunting for a new, brilliant CEO. Interim boss Sam Weihagen is getting out the big scissors to try and snip out the loss-making parts of the business to keep the thing afloat in the meanwhile. This involves ditching six of the firm’s 41 aircraft (perhaps Ryanair will pick those up?), shaking up its call centres to save money during off-peak call times and selling off up to £200m of assets. Thomas Cook’s UK high street presence is also a weak point in the balance sheet and must go: first 75, now 200 of its 1,200 high street travel agencies will shut up shop as a result of cost-cutting measures. That’s 1,000 jobs for the chop.

In a further blow, shares have fallen 65% this week after Thomas Cook approached its bankers to increase its borrowing facility. This is down to a 'deterioration in trading': the political unrest in Egypt and Tunisia, coupled with floods in Thailand have put the kibosh on exotic getaways to these warm climes in recent months. Bookings are down 20% in France and Belgium (Tunisia is one of France's top holiday destinations) and in Russia (which favours vacations in Thailand).

After sorting a £100m credit agreement last month, Weihagen is in the middle of negotiating access to a further £100m this week. The firm's results, due to be posted on Thursday, have been delayed until a deal has been reached.

But Thomas Cook isn’t belly up quite yet. It’s still the second biggest tour operator in Europe (after TUI Travel), selling more than 22 million holidays a year in the UK. The brand has generated a whole lot of goodwill as the oldest name in the travel business, founded all the way back in 1841 by a temperance preacher from Derbyshire. The UK business may be in steady decline, but that’s mostly down to the package holidays arm, which is struggling to compete with online players. Some radical re-structuring now could prevent the firm’s UK performance dragging down robust operations in Scandinavia and Germany.

At least that’s the theory. The markets aren’t convinced. Before plans have even been officially unveiled, Thomas Cook’s share price is in deep trouble: falling 95% from their high for the year of 205p per share recorded in January. With other players in the industry posting bumper profits respite the financial misery, man-of-the-moment Weihagen is under some serious (cabin) pressure.

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