Do you trust your boss?

A third of employess no longer trust their boss, according to our exclusive MT/ILM poll...

by Emma De Vita

Who's there left to trust? The British have never been known for their naive, trusting nature, but the events of 2009 are pushing even our home-grown cynicism to its limit. If it's not bankers awarding themselves big bonuses when we've spent £1.2trn bailing them out, it's MPs billing us to have their moats cleaned and ducks rehoused. When stones are lobbed through the windows of Sir Fred Goodwin's Edinburgh villa and MP Hazel Blears has the tyres of her Citroen Xsara slashed, you know things have got bad. Ordinary people are angry.

Such is our fury that trust has hogged the headlines for months. How can trust be rebuilt in government and business? Do we trust our leaders to get us through the recession? It seemed important that MT, with the Institute of Leadership and Management (ILM), should investigate what trust there is between employees and their managers and leaders. Together with consultancy FreshMinds, we polled 5,673 people at work, of whom 2,938 were managers and 2,735 were not.

Respondents came from the private, public and charity sectors, and their organisations ranged in size from the tiny to corporates employing thousands of people. We asked people how much they trusted their line managers and their CEOs, which gave us a unique snapshot of the state of trust within organisations.

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