Managers needn't be macho militants to exploit Japanese martial arts.
Tackle tough problems with 'aikido'. Use 'deliberate, slow, attentive movements, neither rising up to clash with resistance, nor giving in to it', but using changes around you 'as a source of power'. Start training with the phone: delay answering, using the interval 'to practise breathing your awareness to your centre'. Thus equipped, when Wall Street crashed in 1987, one CEO 'absorbed' the day's $20-$30 million in personal losses and launched three takeovers. Cellular One's Jeff Dooley and Chris Thorsen tell how their managers in San Francisco, inspired by that CEO's example, built an entire cellular network in half the previous record time. Drenched in 'mindfulness', the team piggybacked their expansion onto that of a key competitor. Crafty, those martial artists.