Solicitors at Clifford Chance get their shoes repaired while they work. Requests are logged by e-mail and tired footwear collected, made good and returned without the wearer having to lift a finger. It's part of a programme to 'minimise the distraction' of expensive, highly qualified legal staff. Saving potentially chargeable downtime, the firm can claim sound economics. Work at Clifford Chance and you'll always be well-heeled.
The generations have much to learn from each other, says veteran hospitality entrepreneur turned Airbnb advisor Chip Conley.
The search for new products, new routes to market and new business models can't stop at your front gate, says AAR's Robin Charney.
The tech boss has already done the hard work of letting go, says Simon Hayward.
The ex-ICI soda ash business faced a make-or-break hike in its costs.
Proponents of regulation technology say it can revolutionise compliance, and the UK is where much of the action is.
It costs nothing to say please or thank you - but it can be costly if you don't.