UK: BRITAIN'S MOST ADMIRED COMPANIES - THE RISE OF RENTOKIL - THE SECRETS OF A REVERED COMPANY.

UK: BRITAIN'S MOST ADMIRED COMPANIES - THE RISE OF RENTOKIL - THE SECRETS OF A REVERED COMPANY. - Since 1982, when Clive Thompson took over as chief executive, Rentokil's peers have had much to admire - a clear strategy, a strong brand and an unerring ab

by
Last Updated: 31 Aug 2010

Since 1982, when Clive Thompson took over as chief executive, Rentokil's peers have had much to admire - a clear strategy, a strong brand and an unerring ability to meet highly ambitious targets.

The statement in Rentokil's annual report is unambiguous. Its aim 'is to provide for its shareholders growth of at least 20% per annum in profits and earnings per share'.

Ever since Clive Thompson took over as chief executive in 1982 its aim has been true - profits have increased by an annual average of 22% and earnings per share by an equally vertiginous 24% (see graph).

In that time Rentokil has evolved from a £100 million pest-control company into a £2.2 billion broadly based service business with operations in over 40 countries. Its approach is straightforward; focus on a small number of related activities - from security to office maintenance - in a large number of markets and build a presence through growth and organic acquisition. In doing so, Rentokil has become that rarity - a high-growth company that has kept on growing.

Find this article useful?

Get more great articles like this in your inbox every lunchtime

What happens to your business if you get COVID-19?

Three bosses who caught coronavirus share their tips.

NextGen winners: The firms that will lead Britain's recovery

Agility, impact and vision define our next generation of great companies.

Furlough and bias: An open letter to business leaders facing tough decisions

In moments of stress, business leaders default to autopilot behaviours, with social structural prejudices baked...

The ‘cakeable’ offence: A short case study in morale-sapping management

Seemingly trivial decisions can have a knock-on effect.

Customer service in a pandemic: The great, the good and the downright terrible ...

As these examples show, the best businesses put humanity first.

How D&I can help firms grow during a crisis

Many D&I initiatives will be deprioritised, postponed or cancelled altogether in the next three months....