You've done your compliance testing, filed the warranties from equipment suppliers, and reprogrammed the office coffee machine. You will soon find out if your preparations for Y2K have been successful, or whether your enterprise will be paralysed by some unforeseen circumstance as planes fall from the sky and the global economy nose-dives. So what should you be doing, both before and after the big date change, to eliminate risks of disaster?
PREPARE A CONTINGENCY PLAN. The first step is to identify the contingencies that you need to plan against; those that would bring your operations to a halt and put you out of business. That could be something as simple as the loss of telephone lines, or an inability to ship your product.
Then you need to plan the actions you can take in the event of failure; for example, carrying out a function manually instead of via your computer system. Distribute the plan to relevant personnel, and (ideally) put it to the test.