UK: The dominant e-mail.

UK: The dominant e-mail. - Britain's bosses have embraced e-mail and the internet, according to a survey by Management Today and BT. But they seem unsure about the benefits.

by Jane Bird.

Britain's bosses have embraced e-mail and the internet, according to a survey by Management Today and BT. But they seem unsure about the benefits.

Anyone who thinks that the barriers between humans and computers have crumbled should listen to the experiences of a few help-line engineers.

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