UK: ERNST & YOUNG'S GASWORKS.

Ernst & Young's work for British Gas earned it top marks in the Management Consultancies Association's first ever Case Study Award.

A decade ago, all of the UK's 19 million domestic or commercial gas consumers relied on British Gas - a nationalised monopoly - to control all aspects of gas supply. British Gas produced or bought virtually all natural gas consumed in the UK. It transported that gas from beach terminals to consumer meters, read those meters, billed all 19 million consumers and sold and serviced most domestic gas appliances.