Staff get the chance to tell bosses what they think of them.
Performance appraisals have taken a new turn. No longer are they simply top-down procedures allowing bosses to deliver judgments on the work of individual employees. These days increasing numbers of employees are getting the chance to riposte with their own views about their bosses. Upward appraisal permits managers at every level to learn about themselves from the people who work for them. Typically staff are asked to rate their managers against a list of behaviour characteristics or competencies. The results are fed back to the managers, who are encouraged to seek further information and ways of improving their own performance if necessary.