UK: GETTING IT RIGHT FROM THE START.

UK: GETTING IT RIGHT FROM THE START. - Winning the loyalty and commitment of users before you choose your IT system may be expensive and time-consuming but having to take remedial action later on can cost twice as much.

by Jane Bird.

Winning the loyalty and commitment of users before you choose your IT system may be expensive and time-consuming but having to take remedial action later on can cost twice as much.

There is more to successful IT than dumping PCs on people's desks and leaving them to get on with it by themselves. You need to win the hearts and minds of users if your investment in hardware and software is to be maximised.

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