Chief executives must create a climate of ambition and 'stretch', says Ghoshal, LBS professor and proponent of the entrepreneurial organisation.
The words are quietly, reflectively, spoken - but it is fighting talk for all that. 'A lot of managers work long and hard simply to make the inevitable happen,' says Sumantra Ghoshal, professor of strategic leadership at London Business School. 'They just preside over the inevitable. Yet management is all about making things happen that otherwise wouldn't, about making ordinary people produce extraordinary results.'