UK: SURVIVAL SKILLS FOR A NEW BREED.

Karen Clarke, the winner of the IM's annual essay competition, outlines three roles which the manager of the future will have to master.

The manager as we know him or her - decision-maker, expert, boss, director - is extinct. This is what many businesses are waking up to and what many managers are having to face. The 'new' manager has three roles - leader, coach and facilitator.