Whatever else you might think about Railtrack, its web site (www.railtrack.com) is an unexpected gem which manages to turn the chore of looking up train times into something of a pleasure.
All you do is enter your start and destination stations, travel times and any other limiting factors on your journey. The site then provides you with the nearest available services, detailing food, the need for reservations, necessary changes and so on.
The site also provides a lot of other information, some of which is probably not of much interest, unless you happen to own Railtrack shares. Among the site's sub-sectors are Shareholder, Corporate and Stations, which includes a station of the month and gives you the chance to e-mail the company about its services.
This simple but useful site is a model of how handy the web can be. If only the internet designers could do something about Railtrack's public image.