UK: Do we want a comfy chair?

UK: Do we want a comfy chair? - Five things to think about when choosing office furniture.

Last Updated: 31 Aug 2010

Five things to think about when choosing office furniture.

In today's competitive business environment, attracting and retaining the best staff is essential. It is vital that they should be provided with the best tools available and work in an environment which allows them to give of their best. Office furniture is therefore of major importance and I offer the following advice when choosing a supplier:

Look for problem-solving capabilities. Ask the furniture supplier to provide specific examples of existing customers for whom they have provided innovative solutions to an office-planning problem.

Examine the level to which the supplier has used ergonomists and physiotherapists in the design of their furniture. This will ensure that the furniture has been designed to incorporate the correct materials, measurements and adjustability and will therefore be right for your staff.

Does the supplier offer a personalised service to customers, working closely with them to analyse their 'real' requirements for the future?

Examine the quality of the product. As well as design and pricing, is the furniture flexible enough to accommodate your changing needs in the future? Is the product durable? Will there be guaranteed continuity of supply of that specific product?

Rapid delivery and good after-sales service are vital. Ask the supplier to allow you to talk to their customers to learn how this has been handled.

It's a lot to consider, but essential if a correct decision is to be made.

If you have a question you would like one of our experts to address, write to: SME, 174 Hammersmith Road, London W6 7JP.

Lynn Peters is business development director of Kinnarps (UK), 01753 688819.

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