How to use workplace conflict to your advantage

But beware the festering feud.

by David Liddle

Conflict is an inevitable part of working life - personality clashes between colleagues, direct reports falling out with their managers, disagreements around how projects should be run or budgets allocated.

There’s a tendency to think that if you ignore these workplace spats, they will go away. The reality, of course, is that never happens.

If bad feeling is left to fester, what started out as a niggling argument can soon escalate into a full-scale meltdown. For the people involved, it’s a miserable experience. They feel anxious about going into work, it plays on their mind when they get home and they can’t sleep, they become increasingly stressed, and often go off sick.

Sign in to continue

Sign in

Trouble signing in?

Reset password: Click here


Call: 020 8267 8121



  • Limited free articles a month
  • Free email bulletins

Register Now

Become a subscriber

From £42 a quarter*

  • Full access to
  • Exclusive event discounts
  • Management Today's print magazine
  • Plus lots more including our State of the Industry Report.

Choose a Package

*plus VAT