While Western airlines woo passengers with promises of ever greater comfort, their sober Soviet counterparts favour a more down to earth approach. Checking in for a flight from Budapest to Moscow, our Management Today correspondent found the service distinctly pre-glasnost. A request for a non-smoker's seat met with the stern reply: "Nyet no smoking". There were nyet seat reservations either. Surprised by this liberal system of seat allocation our traveller re-embarked to find only one seat empty - next to a dishevelled dog on its way back to the Ukraine. So that's what they mean by creature comforts.
The generations have much to learn from each other, says veteran hospitality entrepreneur turned Airbnb advisor Chip Conley.
The best ideas rarely come from behind a door marked 'Innovation Department'.
The search for new products, new routes to market and new business models can't stop at your front gate, says AAR's Robin Charney.
The tech boss has already done the hard work of letting go, says Simon Hayward.
The ex-ICI soda ash business faced a make-or-break hike in its costs.
Proponents of regulation technology say it can revolutionise compliance, and the UK is where much of the action is.