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Heroes of British Business: Allen Lane

Heroes of British Business: Allen Lane

What you can learn from the man who persuaded us to p-p-pick up a Penguin Book.

Your 5-step crisis management cheat sheet

Your 5-step crisis management cheat sheet

When disaster strikes, don't panic. Just remember the basics.

Does a lack of confidence hinder a woman's career progression?

Does a lack of confidence hinder a woman's career progression?

Employers aren't offering enough training, says women's leadership development expert Joy Burnford.

What does the future hold for British Airways?

What does the future hold for British Airways?

It's been a turbulent few weeks for the UK's national carrier.

How FDs and CFOs can unlock innovation

How FDs and CFOs can unlock innovation

Ken Gabriel, former acting director of the US military's research unit DARPA, argues that finance is essential for enabling breakthroughs.

Great customer experience sometimes requires breaking the rules

Great customer experience sometimes requires breaking the rules

Computer-says-no service can drive buyers away. Let staff use their initiative, says John Sills.