Q: I'm a couple of weeks into my first managerial role and am struggling to get my team round to my way of thinking. They're quite lazy and don't seem enthusiastic about their work. I want to change all that but they don't seem to be taking my shake-up very seriously. What can I do?
A: Your team clearly knows this is your first managerial role. So the chances are they're testing you out, wondering how much they can get away with. If it's allowed to go on too long, it could become irreversible. You need to act soon.
The first thing to do is obtain a commitment from your own department head that, as long as you clear it in advance, they'll back you in any disciplinary action you need to take. (It would be disastrous if you made some authoritative decision only for it to be overturned later on appeal.)