Eventually, I'd like to re-enter my old company at a more senior level, so I don't want to appear unhelpful. Advice?
A The longer you go on, the more you will short-change your current employer. So take your ex-colleagues out for a drink. Tell them that they have another month of free advice and after that, the shutters come down. If really desperate, they can call you at weekends: @ £5 a minute.
Jeremy Bullmore has been creative director and chairman of J Walter Thompson London and a non-executive director of the Guardian Media Group; he is a non-executive director of WPP. Address your problems to Jeremy Bullmore at: firstname.lastname@example.org. Regrettably, no correspondence can be entered into.