Why you'll miss the warning signs of an impending crisis

Research shows that managers generally don't lack for information, they just fail to act on it.

by Stephen Jones

When a crisis strikes, it can seem as if it has suddenly come from nowhere. But look through the debris and almost always you’ll find a seemingly obvious trail of clues that if acted upon could have prevented disaster.

The repeated calls from engineers that the O-rings joining the fuel boosters of the doomed Space Shuttle Challenger had not been tested in cold temperatures; long-running budget stress and time pressures leading to a hastily designed oil well being constructed underneath BP's Deepwater Horizon oil rig; the amassing data that consumers would rather stream movies than rent a DVD. 

Yet so often companies miss the warning signs that indicate catastrophe is imminent. A new study from HEC Paris Business School and University College Dublin reveals why.

Sign in to continue

Sign in

Trouble signing in?

Reset password: Click here

Email: mtsupport@haymarket.com

Call: 020 8267 8121

Register

FREE

  • Up to 4 free articles a month
  • Free email bulletins

Register Now

Become a subscriber

From £66 a quarter

  • Full access to managementtoday.co.uk
  • Exclusive event discounts
  • Management Today's print magazine
  • Plus lots more, including our State of the Industry Report.

Choose a Package